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Privacy Policy for Timeless Radiance
1. Introduction

Welcome to Timeless Radiance. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, www.timelessradiance.co.uk (the “Site”), including our blog and e-commerce sections. We are committed to safeguarding your privacy and complying with UK data protection laws, including the GDPR.

By using our Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Includes your name, email address, shipping address, phone number, and payment details, collected when you make a purchase or subscribe to our newsletter.
  • Technical Data: Information such as IP address, browser type, and device information, collected through cookies and similar technologies when you browse our Site.
  • Usage Data: Information on how you use our Site, including the pages you visit, products viewed, and interactions with our blog posts.
3. How We Use Your Information

We use your information to:

  • Process Orders: To fulfill orders placed on our Site, including processing payments and arranging shipping.
  • Provide Customer Support: Respond to inquiries and provide support regarding our products and services.
  • Send Marketing Communications: If you opt-in, we may send updates, promotions, and news relevant to Timeless Radiance.
  • Improve Our Site: Analyze how our website is used to enhance user experience, functionality, and security.
4. Legal Bases for Processing

In compliance with GDPR, we process your information based on the following lawful bases:

  • Contractual Necessity: To fulfill a contract with you (e.g., processing an order).
  • Consent: Where you have given clear consent for us to process your personal data for specific purposes.
  • Legitimate Interests: Where necessary for our legitimate business interests, provided these do not override your rights.
5. Sharing Your Information

We may share your information with:

  • Service Providers: Third parties who assist us in operating our Site, fulfilling orders, and processing payments (e.g., payment processors and delivery companies).
  • Legal Obligations: When required to comply with legal obligations or to protect our rights.
  • Marketing Partners: With your consent, we may share information with third parties for joint marketing purposes.
6. Payment Processing

We use third-party payment processors to handle transactions on our Site, such as [Payment Provider Names, e.g., PayPal, Stripe]. When you make a purchase, your payment details are processed directly by these secure third-party providers.

Note: Timeless Radiance does not store or retain your full payment details on our servers. Our payment processors comply with strict standards to protect your payment information, in line with the Payment Card Industry Data Security Standard (PCI-DSS) and other applicable UK legal and regulatory requirements for secure transactions.

For further information on how our payment providers handle your data, please refer to their privacy policies, which can be found on their respective websites.

7. Cookies and Tracking Technologies

We use cookies to collect data to enhance your experience on our Site. You can adjust your browser settings to refuse cookies; however, some Site features may not function properly.

For more information, see our [Cookie Policy].

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

  • Personal Information: Includes your name, email address, shipping address, phone number, and payment details, collected when you make a purchase or subscribe to our newsletter.
  • Technical Data: Information such as IP address, browser type, and device information, collected through cookies and similar technologies when you browse our Site.
  • Usage Data: Information on how you use our Site, including the pages you visit, products viewed, and interactions with our blog posts.
9. Data Security

We implement appropriate security measures to protect your personal information. However, please note that no method of data transmission over the internet is completely secure.

10. Your Rights

Under the GDPR, you have the following rights:

  • Access: Request a copy of your personal information.
  • Correction: Update any inaccuracies in your data.
  • Erasure: Request deletion of your personal information, where applicable.
  • Restriction: Restrict processing of your data in certain circumstances.
  • Objection: Object to data processing based on legitimate interests.
  • Data Portability: Request the transfer of your data to another organization.

To exercise any of these rights, please contact us at [email protected]

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.

13. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at:

Timeless Radiance
Email: [email protected]

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